Billing Terms & Conditions

Sevento

("we," "us," "our") Effective Date: August 25, 2026

These Billing Terms & Conditions explain how payments, pricing, and billing work when you place an order with Sevento. By completing a purchase on sevento.shop, you agree to the terms below.

1. Accepted Payment Methods

We accept payment via major credit and debit cards, and any other payment methods displayed at checkout (such as digital wallets). All payments are processed through secure, encrypted third-party payment gateways — we do not store your full card details on our servers.

2. Currency

All prices are displayed and charged in the currency shown at checkout based on your shipping destination (CAD for Canada, USD for the United States, unless otherwise indicated). If your card is issued in a different currency, your bank may apply its own conversion rate and fees.

3. When You Are Charged

Payment is charged in full at the time you place your order, not at the time of shipping. This authorizes and confirms your order.

4. Order Confirmation

Once payment is successfully processed, you will receive an order confirmation email summarizing your purchase, including items, pricing, taxes, and shipping charges.

5. Taxes

Applicable sales tax, GST/HST, or VAT is calculated automatically at checkout based on your shipping address and local tax regulations, and is added to your order total before payment is charged.

6. Pricing Errors

While we make every effort to ensure pricing accuracy, occasional errors may occur. If a product's price is listed incorrectly, we reserve the right to cancel the order and issue a full refund, or contact you to confirm whether you'd like to proceed at the correct price.

7. Failed or Declined Payments

If your payment is declined, your order will not be processed. Please verify your payment details or contact your card issuer, then try again or use an alternative payment method.

8. Billing Information Accuracy

You are responsible for providing accurate and current billing information, including your name, billing address, and payment details. We are not liable for issues arising from incorrect information provided at checkout.

9. Refunds and Chargebacks

Refunds are issued according to our [Return and Refund Policy]. If you believe you've been charged in error, please contact us directly at hello@sevento.shop before initiating a chargeback with your bank — this allows us to resolve the issue faster.

10. Discounts and Promo Codes

Discount codes and promotions are valid only during their stated period and cannot be combined unless explicitly noted. We reserve the right to modify or cancel a promotion at any time.

11. Fraud Prevention

We reserve the right to cancel or refuse any order suspected of fraudulent activity, and may request additional verification of billing or identity information before processing payment.

12. Changes to These Terms

We may update these Billing Terms & Conditions at any time. Changes take effect immediately upon posting to this page.

13. Contact Us

Questions about billing or payments:

Sevento

348 Concord Ave, Toronto, Ontario M6H 2P8, Canada

Email: hello@sevento.shop

 Phone: +1 226-876-4654