Return and Refund Policy

At Sevenetos, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return in accordance with the policy below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be:

• Unused and in its original condition

• In its original packaging, where applicable

• Accompanied by proof of purchase

Certain items may not be eligible for return if they are personalized, final sale, or otherwise stated as non-returnable on the product page.

How to Request a Return

Please contact us using the contact information provided below before sending any item back. Include your order number and a brief description of the reason for the return.

We will provide you with instructions regarding the return process.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and photographs of the item and packaging. We will review the issue and work with you to provide an appropriate resolution.

Return Shipping

Unless the return is due to an error on our part, the customer may be responsible for the cost of return shipping.

Contact

For questions about returns or refunds, please contact us:

Email: luellamillbern856@hotmail.com

Sevenetos
355 Spadina Rd
Toronto, Ontario M5P 2V6
Canada